We’re pleased to announce the hiring of Wendy Baines as a new Principal Consultant to help integrated care systems (ICSs) execute sustainable recovery plans.

Wendy will work with ICSs to understand the challenges and opportunities arising from the elective recovery plan, alongside helping us expand our range of healthcare consultancy services.

Frontline experience

In the last 15 years, Wendy has worked in various senior management NHS roles which have given her vital experience and expertise in all aspects of healthcare delivery, alongside having significant healthcare management consultancy experience.

Her previous roles in the healthcare sector have included both operational and transformational roles. This includes work ranging from diagnostic training academies and community diagnostic centres to service reconfiguration and helping strategies evolve from concept to operational model stages.

Wendy has a successful history of achieving sustainable, evidence-based change across clinical and non-clinical projects. Her strengths are recognising the different needs of individuals to make change happen. She can also identify the tools and technologies that enable digital transformation in healthcare services. Most important is Wendy’s attention to focusing on the human elements of change.

Baines has also lectured at Liverpool’s Edge Hill University. Her work and experience around the North of England open up a great opportunity for Acumentice as we continue to work with NHS Trusts across the whole of the UK.

With all this experience under her belt, Wendy will use it to look at how primary and secondary care services can work together effectively while helping ICSs in navigating the elective care recovery plan. She will help to build and implement a variety of strategies that help to reduce the impact of the elective care recovery plan on the workforce and patient pathways.

Wendy said: “I am immensely proud of what I have achieved working across a variety of NHS organisations over the last fifteen years and the relationships I have built with the clinical and non-clinical teams. The need for expert support is now greater than ever.

“Whilst NHS England sets out a progressive agenda for the recovery of elective care services, there is quite often insufficient capacity to actualise recovery solutions whilst maintaining a high standard of care, and at the same time future-proofing services.

“I look forward to working with Acumentice in supporting the NHS on its journey to sustainability.”

“We are thrilled to have Wendy join the team as principal consultant,” said Karina Malhotra, founder and Managing Director of Acumentice. “We’ve experienced large growth in the last 6 months, so expanding the team feels like an organic step forward.

“Wendy’s level of expertise and breadth of knowledge of the NHS, especially around Community Diagnostic Hubs, is a great asset. We look forward to her playing a vital role in the future growth of Acumentice”.

Acumentice supports the NHS on elective care management, data quality improvement and digital transformation. With a specialism in elective care, we’re in a unique position to respond to the new complexity of current recovery and restoration endeavours.

To see how Wendy and the team can help your trust with its elective care recovery plan, get in touch with Acumentice today.